Terms and conditions

Jeanne Audio provides warranty on the workmanship and materials of their products for a period of three (3) years from the original date of purchase. Warranty does not cover electrical or mechanical damage which has occurred due to the following:

· Misuse or abuse

· Lack of proper microphone care

· Damage due to exposure to the elements

· Affixing foreign attachments (besides the included Shock Mount) to the microphone

· Loss of parts

· Connecting the microphone to any receptacle other than a suitable microphone lead

· Repair or modification carried out by any party other than Jeanne Audio

Tubes are warranted for a period of 90 days from the original date of purchase. Suitable replacement tubes are available from Jeanne Audio at a nominal fee.

The cause and nature of the fault will be determined by either Jeanne Audio or an authorised service representative. In the event a Microphone cannot be repaired, a replacement unit will be issued at the sole discretion of Jeanne Audio.

No responsibility is assumed for any incidental or random damage made to the microphone by the buyer. Warranty is not transferable across multiple owners.

Claiming Warranty

In the event of repair or refurbishment, please contact the original dealer you purchased your microphone from warranty details. Customers who have ordered from us directly may contact us so that we can provide you with a service center address.